How our team used Live group chat collaboration to resolve a server outage

Live scenario:
Mithi’s enterprise messaging servers are automatically monitored by external probes, who scan the servers at close intervals for a response on all protocols.… Read the rest

Instant Messaging: Accelerating Collaboration in Enterprises

Over the last few years, instant messaging (IM) is gaining popularity at work for it’s ability to get co-workers’ attention, rapidly resolve issues/questions, save telecommunications costs and reduce face to face meetings.… Read the rest