Mithi Trust Center
We protect email data for 100’s of businesses globally to deliver total peace of mind - earning and maintaining your trust is at the center of this effort
Trusted by Leading Enterprises

Industry-leading
Cloud Infrastructure Platform
Cloud Security Alliance Controls
Global Quality Standard
Security Management controls
Cloud Specific controls
Personal Data Protection
PCI DSS Level 1
Empanelment for Public Cloud Services
SOC 1 Audit Controls Report
SOC 2 Security, Availability, & Confidentiality Report
SOC 3 General Controls Report


Greater Trust & Reliability with the AWS FTR audit
This independently conducted audit verified Mithi’s adherence to cloud best practices on security, performance, and reliability aligned to the comprehensive AWS FTR (Foundational Technical Review) guidelines.
The focus on the audit is around security, reliability, and operational excellence. The FTR audit repeats annually.
GDPR - Shared compliance model
GDPR requires responsible data controller practices and holds all controllers accountable for the vendors processing their personal data. To help guide our customers through the various GDPR requirements, we have mapped every GDPR article against our obligations as the data processor and our customers’ obligations as the data controllers.
Multi-layered shared security model delivers peace of mind
Continuous Monitoring and Management of Security Threats ensures rock-solid defense against cyberattacks.
In-built Disaster recovery ensures your business's continuity
99.9% performance guarantee
11 9's extreme data durability
11 9's extreme data durability
Addressing the core concerns of the primary stakeholders for data security
Delivering on the expectations of all stakeholders across the organization
CISO I Chief Security office
- Multi-layered security
- MFA
- Data encryption
- Regular external VAPT
- IAM
CCO I Chief Compliance Office
- Data Privacy guaranteed
- Data ownership guaranteed
- Smooth Data Exit
- FTR compliance
CRO I Chief Risk Officer
- Inbuilt Disaster recovery
- RPO/RTO published
- Commercially backed SLA
- Rock solid platform
- Data Safety controls
- 11 9’s of Data Durability
- Highly available
3 pillars of our Assurance Framework
Adaptive Architecture
A flexible architecture guarantees performance across different load conditions.
Auto Scale with your usage
The mithi cloud platform is designed to exploit the autoscale capabilities of the AWS cloud platform to adjust to growth and variations in load factors.
Built-in Disaster Recovery
In-built Redundancy and Supervisory processes ensure quick recovery from any breakdown.
Multi-layered Shared Security Architecture
Built to secure your data IN the cloud with a continuously improving security architecture.
Add-on Compliance Support capability
Tamper proof and Discoverable Archival Stores for Compliance Readiness
Compliance with Key Security Standards
Built on an Architecture that complies with Key Security Standards
Open Architecture
Built on Open Data Standards and an Open Architecture for easy extension and Integration
No Data Lock-in
Assured Data Compatibility, Portability, and a friendly data exit policy.
Zero Maintenance
Fully managed SaaS implies Zero hardware at your end, Zero management, and Zero maintenance.
Prompt customer support ensures you find help at every stage of your journey
Complete Lifecycle Service
Solution consulting, free trial, automated provisioning, data migration tools, in-built monitoring and scaling, online support and ticketing, and a 24X7 help desk extend end-to-end support at a single point.
Strong Documentation
Deep multi-level service documentation details overviews, how-to steps, videos, pre-recorded pieces of training, and webinars to ensure you find assistance immediately.
Customer Portal (MyAccount)
Single pane of glass to access help desk, learn about product updates, manage your subscriptions, review invoices, payments, manage billing notifications, etc.
We Love making things better for you
Compliance with regulatory guidelines
Customers in 18+ countries
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Resources you may find useful
Compliance
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Security
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Data Protection
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Risk Management
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Privacy
- Compliance with laws and regulations requires long-term data retention as a foundational IT strategy
- Vaultastic 4.6.0.0 – Ensure effective Audit and Compliance management
- Vaultastic release 4.5.0.1 – Tighter security, more control with granular ediscovery software functions
- Vaultastic release 4.5 – Legal Hold and Automatic storage management to boost productivity and optimize costs