Will the cloud and new devices lower the cost of collaboration for an enterprise? Will they make collaboration richer and more efficient?

In response to IT consumerization, Intel IT began allowing employees to use personal smart phones to access enterprise resources in early 2010. The program has rapidly become a success, delivering significant benefits in productivity and user satisfaction at low cost to Intel. More than 10,000 employees are now using personal devices to access corporate email, calendar, and contacts….

Employees report saving 47 minutes per day on average by using mobile devices—about 10 percent of an eight-hour workday. This adds up to total time savings of more than 500,000 hours per quarter….Says an Intel white paper on the use of devices for collaboration.

Not only are personal mobile devices driving increased collaboration amongst employees and with partners, it is simultaneously lowering costs.

Likewise for Intel, cloud is both relevant and real, as the company has saved USD 17 million to date from their internal (private) cloud efforts. Intel’s journey to the private cloud began in 2006, with the successful creation and deployment of a global computing grid to support mission-critical silicon design processes.

The experiences with private clouds at some of our customer sites have a similar story to tell with a drastic reduction in the number.

References

  • http://www.intel.com/content/dam/doc/best-practices/inte-it-it-leadership-benefits-of-enabling-personal-handheld-devices-in-the-enterprise-practices.pdf

2 thoughts on “Will the cloud and new devices lower the cost of collaboration for an enterprise? Will they make collaboration richer and more efficient?

  • The very first challenge is to sesass what applications are available on the cloud and the characteristics of the offering not only from a functional perspective but also for the NFR they offer, i.e. the warranty part of the service in ITIL term (security, availability, reliability, service level, ); then Enterprise should build a clear model of their business components and map what applications support each business area and match the functions that can be cost effectively delivered from the cloud.Then, interfaces between applications or application components (candidate to the integration) and data models need to be clearly identified and evaluated versus the characteristics of the cloud offering and of cloud integration tools.

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