How our team used Live group chat collaboration to resolve a server outage

Live scenario:
Mithi’s enterprise messaging servers are automatically monitored by external probes, who scan the servers at close intervals for a response on all protocols.… Read the rest

Instant Messaging: Accelerating Collaboration in Enterprises

Over the last few years, instant messaging (IM) is gaining popularity at work for it’s ability to get co-workers’ attention, rapidly resolve issues/questions, save telecommunications costs and reduce face to face meetings.… Read the rest

Intangible/Invisible Network Obstacles

A Recent Experience
Recently during a POS (proof on site) exercise with a prospective customer, we had to perform a test in which an email client would send mail to a large number of recipients from our cloud email setup and capture performance test results.… Read the rest

Survey Report: Collaboration Trends 2012-2013

Collaboration technologies today are being more widely deployed to not just reduce operational costs, but also to boost productivity.

This report, conducted by ValueNotes, captures the opinions of IT influencers and decision makers across India, on the impact of collaboration on enterprise productivity.… Read the rest