Business Impact of Email and Collaboration Technologies

In their book – The only Sustainable Advantage Edge, John Hagel III and John Seely Brown talk of deepening the distinctive internal capabilities and mobilizing the resources of other specialized companies through collaboration to build new capabilities and capacity.… Read the rest

Is cost becoming increasingly important? Is the CFO view now critical to defining the IT decision making and strategy?

In his blog, Mark P. McDonald of Gartner writes –

* IT spend is more driven by your choices about product, process, organization, and customer views as well as service levels, structural costs, and contracting terms which all have little to do with sales.… Read the rest

Openness is key to wider collaboration. But is social networking a worthy tool for the enterprise?

In their blog in Harvard business Review, on The Enterprise Value of Social Software, John Hagel III and John Seely Brown talk of – a reduction of 21% in average- time-to-issue-resolution, a key operating metric that drives the company’s financial performance, Similarly, one of a leading manufacturing company’s business units reduced the hours required to ensure Sarbanes Oxley compliance by 61% through the targeted use of social software.… Read the rest

Is Collaboration defining the shape of business today?

Andy McLoughlin Co-founder and EVP Strategy at Huddle says – “Rather than being a self-contained unit, today’s enterprise is an increasingly fluid network of customers, partners and suppliers”

This trend in today’s enterprise, he says, is fueled by Collaboration tools that are removing the communication barriers between organizations.… Read the rest