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| Some of the key concerns of
IT managers buying enterprise software
are |
- Poor system performance
- Vendor non-performance
- Limited support network
- Technology obsolescence
- Feature downgrade
- Lock-in
- Management Complexity
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| |
| In addition to Mithi's complete life
support services, several features in
Connect server help manage these risks |
| |
| Minimal disruptions |
- In-built security framework with
features such as anti spam, antivirus,
firewall, mail policies, encryption
etc.
- High Availability features such
as remote back up, hot standby,
automatic fail over etc.
|
| |
| Lower Complexity |
- Reduced Complexity - from Complete
lifecycle management framework
|
| |
| Improved Performance |
- Improved Scalability –
from flexibility in configuring
the system to balance workload with
each service configured on a different
server or on multiple servers.
|
| |
| Freedom from lock-in and vendor
dependence |
- Strict adherence to open data
standards ensures that if the customer
chooses to opt for another vendor,
the change over is easy and does
not require costly migration exercise.
- Connect Server’s ability
to coexist with MS Exchange, Lotus
notes and other mail server solutions
guarantees continued freedom to
choose between Open Source &
Proprietary Software while upgrading
or enhancing the messaging and collaboration
infrastructure.
|
| |
| Support Network |
- Mithi provides remote management
& maintenance support making
it possible to provide rapid support
across any geography.
- In addition to Mithi’s
own growing support network of partners,
Open Source Software has a wider
support both for the development
of new features and technology,
and in terms of the support network
than any single vendor. Support
to open source software comes from
large services and product companies
like IBM, Intel, SUN, CA, Oracle
etc., large software services companies,
successful small companies, well
funded start-ups and talented pool
of individuals
- This more democratized support
network leads to lower prices.
|
| |
| Technology Management |
- Mithi work with a host of partners
that provide solutions and services
around OSS software to make the
software available on the latest
hardware and software platforms
- Open platform enables easier
extension of the capabilities and
functionalities without requiring
major overhauls.
- Protection against technology
obsolescence - An Open System Architecture
makes it possible to interchange
components and integrate some of
the most recent and advanced components
from open source software or third
party vendors into your messaging
software infrastructure, without
requiring costly overhaul of the
system. (Closed and proprietary
systems usually require costly overhaul
of the entire set-up to meet new
need for functionality or performance
needs).
- Improved Adaptability –
from client compatibility, coexistence
capability, easy configurability
and upgrade.
|
| |
| Reinvest Savings to cover
risks |
- Reinvest savings in improving
the messaging infrastructure (hardware,
networking, connectivity, etc.)
which in turn improves the performance
and reliability of the messaging
and collaboration infrastructure.
- Allocate savings to subscribe
to higher level of support services
to ensure availability & continuity
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