Category Archives: Collaboration Infrastructure

How does Mithi SkyConnect co-exist with Google Apps on the same SMTP Address space (email domain)?

Requirement: There is a requirement to host the email infrastructure of a company across 2 different solutions, such that both the solutions share the same SMTP address space and the company can divide their mailboxes across the two solutions. This … Continue reading

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Message bounced due to sending limit – How many emails can I send via Mithi SkyConnect SMTP? Is there a limit?

This limit has been imposed to prevent spam attacks on servers from clients who exploit this if they get authenticated access. The way it works is that, if a spammer gets authenticated access to a mailbox, he can send multiple … Continue reading

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Lower Data Security Risks with an Email Policy Framework

The number of worldwide email accounts is expected to increase from an installed base of 3.1 billion in 2011 to nearly 4.1 billion by year-end 2015. Much of this growth would come from Asia Pacific, which currently accounts for 49% … Continue reading

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7 reasons why you must stop using free email for your business

Most small businesses use free email services or email ids provided by their local ISP to transact business messages. Here is why you shouldn’t. Company Image: Since building trust online is not easy, using a free email-hosting provider can make … Continue reading

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I occassionally receive bounce messages for mail I never sent

The Importance of using SPF (Sender Policy Framework) for your email domain Consider the following two common situations and see if you can relate to them 1. I sent a mail but I received a bounce stating that the recipient’s … Continue reading

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A new normal

Blog edited by Tarun Malaviya Live interaction in our company between the Product Manager and the Engg head Product Manager: I gather that the release has slipped by about 3 weeks. Engg Head: Yes, we are facing some challenges ensuring … Continue reading

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Do you have a Plan B?

Live Scenario: One of our large customer, whose mail servers are hosted on a VMWare infrastructure, recently performed some maintenance on their shared storage infrastructure and on the VMWare platform. After this activity, It was found that except for the … Continue reading

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How our team used Live group chat collaboration to resolve a server outage

Live scenario: Mithi’s enterprise messaging servers are automatically monitored by external probes, who scan the servers at close intervals for a response on all protocols. For any outage, the probes send our sms alerts and also call up on designated … Continue reading

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Internet Service Providers blocking SMTP port 25

Live Scenario 1: One of our customers complained that their remote outgoing mail queue is rising rapidly. We found that the Internet link’s capacity to relay mail has suddenly dropped. So while mails were going, but very slowly and hence … Continue reading

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POP service is fast, then why is mail access so slow?

Live scenario: Many a times, we get trouble tickets, announcing that the Mithi mail server has slowed down and is exhibiting high CPU utilisation and load. The server would also exhibit a high I/O wait, which in turn causes higher … Continue reading

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